Inside Sales Representative 2

Role Overview

The Inside Sales Representative 2 (ISR 2) is a senior individual contributor who handles higher-complexity customer interactions and develops deeper product or customer specialization. This role requires strong execution, clear communication, and accurate system work in a fast-paced environment.

What You Will Do

Serve as a primary point of contact for customers via phone and email, prepare and manage quotes and orders within ERP systems, proactively manage open orders, and communicate clearly and early when issues arise.

Why It Might Be a Fit

Strong candidates will have experience managing complex quotes, orders, and customer requirements, and a technical/mechanical emphasis is preferred.

Requirements

• High school diploma required; college credits desired; technical/mechanical emphasis preferred
• 3-7 years experience in an inside sales support, customer support, order management or similar role with increasing complexity
• Experience managing complex quotes, orders, customer requirements, and ERP-based workflows in the same or a similar industry
• Experience in the hygienic/sanitary process equipment industry, preferred

Benefits

• Health and wellness benefits
• Paid time off
• Retirement planning options
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities