Inside Sales Representative 3

Role Overview

The Inside Sales Representative 3 (ISR 3) is a senior subject-matter expert who contributes beyond individual execution through mentoring, problem-solving, and process improvement. This role requires strong execution, clear communication, and accurate system work in a fast-paced environment.

What You Will Do

Serve as a primary point of contact for customers via phone and email, prepare and manage quotes and orders within ERP systems, proactively manage open orders, and communicate clearly and early when issues arise.

Why It Might Be a Fit

This role is suitable for individuals with 6+ years of experience in inside sales support, customer support, order management, or technical customer service, with demonstrated expertise in complex customer situations and deep product/process knowledge.

Requirements

• High school diploma required; college credits desired; technical/mechanical emphasis preferred
• 6+ years experience in inside sales support, customer support, order management, or technical customer service
• Demonstrated expertise in complex customer situations and deep product/process knowledge
• Experience serving as a resource for others

Benefits

• Health and wellness benefits
• Paid time off
• Retirement planning options
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities