Inside Sales Representative 3

Role Overview

The Inside Sales Representative 3 (ISR 3) is a senior subject-matter expert who contributes beyond individual execution through mentoring, problem-solving, and process improvement. This role requires strong execution, clear communication, and accurate system work in a fast-paced environment.

What You Will Do

Serve as a primary point of contact for customers via phone and email, prepare and manage quotes and orders within ERP systems, and proactively manage open orders to ensure delivery, accuracy, and follow-through.

Why It Might Be a Fit

This role is suitable for individuals with 6+ years of experience in inside sales support, customer support, order management, or technical customer service, with demonstrated expertise in complex customer situations and deep product/process knowledge.

Requirements

• High school diploma required; college credits desired; technical/mechanical emphasis preferred
• 6+ years experience in inside sales support, customer support, order management, or technical customer service
• Demonstrated expertise in complex customer situations and deep product/process knowledge
• Experience serving as a resource for others

Benefits

• Health and wellness benefits
• Paid time off
• Retirement planning options
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities