Marketing Manager, Lifecycle Marketing

Chelsea Piers is seeking a Marketing Manager to support the Lifecycle Marketing team in driving customer engagement, retention, and lifetime value across our three markets (Connecticut, Brooklyn, and New York City). The ideal candidate is detail-oriented, organized, analytical, and excited to translate strategy into action.

Requirements

• 4–6 years of experience in CRM/email marketing, lifecycle marketing, and/or customer engagement
• Experience with CRM platforms (Zoho, Salesforce, HubSpot, or similar) and marketing automation platforms
• Strong understanding of email best practices: segmentation, personalization, deliverability, A/B testing
• Proficient in campaign analytics with the ability to interpret KPIs and recommend optimizations
• Excellent organizational skills and ability to manage multiple initiatives simultaneously
• Strong communicator who can work effectively with creative, brand, operations, and digital teams
• Experience in sports, fitness, hospitality, or community-driven organizations as a plus

Benefits

• Complimentary Chelsea Piers membership
• Discounts on Chelsea Piers programming for you and your family
• Health, dental and vision insurance
• 401(k) contribution and matching
• FSA account
• Free access to the Calm App
• Free LinkedIn Learning account