Responsibility and management of the entire order-to-delivery process – from order entry through production planning and logistics to registration and vehicle delivery.
Monitoring of order status and early identification and resolution of process deviations, bottlenecks and delivery problems.
Close coordination between Sales, Logistics, Production, Registration, distribution partners and other internal interfaces.
Ensuring timely and efficient vehicle delivery.

Support and management of sales planning, analysis and performance in close cooperation with Sales Management.
Creation and further development of reports, analyses and dashboards for controlling sales performance.
Analysis of sales data, order intake, order backlog, forecasts and relevant KPIs.
Identification of deviations and development of appropriate measures to improve sales performance.

Responsibility for monitoring and managing vehicle inventory.
Analysis of inventory development, storage duration and vehicle aging.
Development and implementation of measures to prevent aging and optimize inventory structure.
Close coordination with Sales and Logistics to ensure optimal inventory and delivery planning.

Central contact person for customers and distribution partners on operational sales matters.
Support and advice to the Sales team on operational issues and complex processes.
Coordination and resolution of escalations related to orders, deliveries and vehicle deliveries.

Analysis and continuous optimization of existing sales, order management and order-to-delivery processes.
Identification of improvement potential and management of implementation of corresponding measures.
Development and implementation of standardized processes and workflows.
Management of cross-functional projects to improve efficiency, transparency and customer satisfaction.

Use and further development of Salesforce and other relevant sales and IT systems.
Close collaboration with IT to optimize system processes, data quality and interfaces.
Ensuring a consistent and reliable database for operational and strategic sales decisions.

Completed degree in Business Administration, Economics, Logistics, Supply Chain Management or comparable qualification.
Several years of professional experience in Sales Operations, Sales Planning, Order Management, Logistics, Supply Chain or Automotive.
Sound experience in the order-to-delivery process, ideally in the automotive environment.
Demonstrable experience in managing and optimizing sales and logistics processes.
Good knowledge of sales planning, forecasting, reporting and KPI management.
Experience with Salesforce or comparable CRM/Sales systems; good understanding of IT processes and system interfaces is an advantage.
Very good Excel skills; experience with Power BI, Tableau or comparable reporting and analysis tools is an advantage.
Pronounced analytical and structured working style and a high degree of personal responsibility.
Ability to analyze complex processes, set priorities and drive solutions independently.
Pronounced communication and coordination skills as well as experience in cooperation with various internal and external stakeholders.
Confident appearance and ability to address topics at different management levels.
Very good German and English language skills in writing and speech.

A responsible management position in a dynamic and international automotive environment.
A central interface function between Sales, Logistics, IT and Management.
The opportunity to actively shape and further develop sales and order-to-delivery processes.
High personal responsibility and room for maneuver.
Collaboration with international teams and various internal and external partners.
A dynamic working environment with development opportunities within the company.

To apply for this job please visit de.linkedin.com.

Sales Operations Manager

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