Assistant Marketing & CRM Manager

Role Overview

The Assistant Marketing & CRM Manager will coordinate with store operations teams on promotional mechanics, track CRM campaign performance, and manage partnerships and marketing collaborations with landlords and strategic partners.

What You Will Do

Coordinate with store operations teams, track CRM campaign performance, manage partnerships and marketing collaborations, and compile PR coverage reports.

Why It Might Be a Fit

The ideal candidate will have strong analytical skills, experience in CRM management, and excellent project management and communication skills.

Requirements

• Bachelor’s degree in marketing, Business Administration, Communications, or a related discipline
• Minimum 4-6 years of relevant experience in marketing, CRM, loyalty marketing, customer engagement, or brand management
• Experience in luxury retail, jewellery, fashion, beauty, lifestyle, or premium consumer brands is preferred
• Proven experience in campaign planning, CRM management, customer segmentation, and loyalty program execution
• Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations
• Experience in using CRM platforms and customer analytics tools is preferred
• Excellent project management, stakeholder management, and communication skills
• Proactive, resourceful, hands-on individual with the ability to work independently and manage multiple priorities

Tagged as: CRM Administration, Data Analysis, Project Management