Role Overview
The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
What You Will Do
The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business, leveraging multiple analytical approaches, tools and techniques, working on multiple data sources to provide data driven insights to business and functional stakeholders.
Why It Might Be a Fit
The ideal candidate will have experience in marketing analytics, experience with business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention, and experience with predictive modeling using Machine Learning.
Requirements
- Bachelor’s Degree with 5-8 years of experience in data analytics, or Master’s Degree with 4-8 years of experience in data analytics, or PhD.
- Marketing analytics experience
- Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention
- Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
- Predictive modeling using Machine Learning
- Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining
- Strong logical reasoning and problem solving ability
- Proficient in converting business problems into analytical tasks, and analytical findings into business insights
- Proficient in formulating analytical methodology, identifying trends and patterns with data
- Has the ability to work hands-on to retrieve and manipulate data from big data environments
- Proficient in Python/R, SQL
- Experience in Hive
- Proficient in MS Excel, PowerPoint
- Good to have: Experience with PySpark, Experience with Tableau
To apply for this job please visit citi.wd5.myworkdayjobs.com.

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