Sales Operations Specialist (100% Remote)

Role Overview

The Sales Operations Specialist serves as a key operational partner to the Sales organization by coordinating reporting, systems support, process administration, and performance tracking activities.

What You Will Do

Maintains sales performance reports, dashboards, scorecards, and key performance indicator (KPI) tracking tools. Compiles and analyzes sales activity, conversion rates, installations, cancellations, and revenue data to support reporting needs.

Why It Might Be a Fit

Strong knowledge of sales operations principles, performance management, forecasting, pipeline analysis, and KPI reporting. Ability to collaborate effectively across Sales, Marketing, Finance, Technology, Training, Recruiting, and Business Operations functions.

Requirements

• An associate degree is required; a bachelor’s degree is preferred
• A minimum of five (5) years of experience in sales operations, business operations, sales enablement, or related fields
• Strong knowledge of sales operations principles, performance management, forecasting, pipeline analysis, and KPI reporting
• Knowledge of CRM platforms, sales technologies, reporting tools, and data management practices, including Salesforce and business intelligence solutions
• Experience in analyzing complex data sets, identifying trends, and translating findings into actionable business recommendations
• Skilled in developing dashboards, scorecards, reports, and performance metrics that support operational and strategic decision-making
• Excellent verbal and written communication, presentation, and problem-solving skills
• Ability to influence stakeholders and driving adoption of new processes, systems, and operational initiatives
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality
• Willingness and ability to work flexible hours as needed and travel up to 10%
• Proficiency in Microsoft Office Suite and modern communication tools for virtual teams (e.g., Microsoft Teams, Slack)

Benefits

• Inside Sales Team Bonus
• Comprehensive benefits program
• Total rewards package