Clio is seeking a People Operations Automation & Enablement Specialist to join their team. The successful candidate will be responsible for bridging the gap between complex People policies and frictionless employee self-service, leveraging AI and designing zero-touch workflows to transform manual HR tasks into scalable, automated solutions.
Requirements
- 3-5+ years in People Operations, HRIS, IT Service Management
- Expertise in auditing multi-step processes to root out inefficiencies and automate manual work
- Strong capability to architect internal knowledge, transforming complicated HR guidelines into easily digestible enablement materials
- Hands-on experience configuring and optimizing ticketing systems and knowledge bases
- Demonstrated ability to deploy AI technologies and automation solutions
- Experience using data or metrics to drive operational improvements
- Exceptional stakeholder management skills, with a track record of partnering smoothly with IT, Finance, and leadership
Benefits
- Competitive, equitable salary
- Top-tier health benefits
- Dental and vision insurance
- Flexible time off policy
- 20 days off per year
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program
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