Role Overview
The Business Analyst, Sales Technology will serve as the liaison between enterprise licensing, technology teams, and key stakeholders to support system enhancements, product implementations, process improvements, automation opportunities, issue resolution, and reporting needs. The role combines business analysis, systems testing, advanced data analysis, and enterprise licensing subject-matter expertise to translate business needs into requirements and actionable insights.
What You Will Do
Lead business analysis for enterprise licensing initiatives, develop and execute test plans, serve as the enterprise licensing subject-matter expert, analyze processes and systems to identify service gaps, and produce requested operational and ad hoc reports.
Why It Might Be a Fit
Strong knowledge of business analysis practices, software testing and quality-assurance practices, and insurance agent licensing is required. The ability to work independently, manage multiple priorities, and deliver accurate, high-quality work in a changing environment is also essential.
Requirements
- Bachelor’s degree in business administration, Computer Science, Information Systems, Operations, or 8 years of related work experience
- 3 years of experience in business analysis, insurance operations, licensing, process improvement, testing, including requirements gathering, data analysis, reporting, and stakeholder collaboration
Benefits
- Medical, Dental, and Vision insurance
- Performance-based bonus or sales incentive
- 401(k) retirement plan with company match
- Short-term & long-term disability insurance
- Paid time off and 10 corporate holidays
- Paid parental leave
- Company-paid life insurance
- Mental & Financial Well-Being Resources
To apply for this job please visit cnoinc.wd5.myworkdayjobs.com.
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