API Solutions Engineer with German & English

Role Overview

Join Coface as an API Solutions Engineer to bridge the gap between business needs and complex software technology. You will ensure end-to-end support and consultancy for international clients in choosing technical solutions and coordinating first-level technical assistance for API solutions. As a primary technical partner to the sales team, you will validate technical feasibility, tailor solutions, and secure the ‘technical win’ from initial discovery through to handover to implementation.

What You Will Do

Your responsibilities will include technical discovery and scoping, pre-sales support, product demonstrations, proof of concept management, implementation, post-go-live support, and post-sales handover.

Why It Might Be a Fit

To be successful in this role, you will need strong technical expertise, analytical thinking, and detail orientation. You will also need to be able to work effectively in an international collaboration environment, manage multiple client requests, and have strong interpersonal skills.

Requirements

• Technical Expertise
• Solid experience in technical support, IT troubleshooting, and debugging in environments involving web services.
• Good understanding of API concepts (REST/JSON, SOAP/XML) and ability to follow predefined integration steps.
• Hands-on experience with web service testing tools such as Postman or SoapUI.
• Familiarity with cloud environments (AWS or similar) is a plus, not a requirement.
• Ability to read logs, identify root causes, and escalate complex issues when needed.
• Experience working with APIs at a practical level (testing, debugging, basic integration steps).
• Experience in technical support, IT troubleshooting, application support, or junior implementation roles.
• 2–5 years of experience in technical support, IT troubleshooting, application support, or junior implementation roles.

Benefits

• Continuous support and guidance throughout your work
• Hybrid work model