Senior Account Manager – Mid Market

We are seeking a dynamic and results-driven Account Manager – Mid Market to join our team. In this role, you will be responsible for managing and growing relationships with our mid-market clients, driving revenue growth, and ensuring exceptional customer satisfaction.

Requirements

• Develop and maintain strong relationships with assigned mid-market accounts, serving as the primary point of contact
• Analyse client needs and provide expert advice on our products and services
• Create and implement strategic account plans to drive revenue growth and expand existing customer relationships
• Conduct regular client meetings and negotiations at senior management level
• Monitor key performance indicators and prepare detailed reports on account progress
• Collaborate with internal teams to ensure timely delivery of solutions and resolve any client issues
• Identify and pursue cross-selling and upselling opportunities within your portfolio
• Participate in the development and execution of marketing strategies for the mid-market segment
• Stay informed about industry trends and competitor activities to maintain a competitive edge
• Experience working in a regulated environment and understanding of FCA requirements and compliance
• Bachelor’s degree in Business, Finance, or a related field
• Proven experience in mid-market account management, preferably within a broker environment
• Strong understanding of the UK mid-market landscape and business challenges
• Excellent relationship-building and negotiation skills
• Demonstrated ability to meet and exceed sales targets
• Proficiency in CRM systems and data analysis tools
• Outstanding communication and presentation skills, both written and verbal
• Strategic thinking and planning abilities with a focus on long-term account growth
• Self-motivated with a high degree of personal responsibility and a hands-on mentality
• Ability to work collaboratively in a fast-paced, dynamic environment
• Strong analytical skills with the ability to interpret complex data and generate actionable insights
• Excellent organisational and time management skills