SME Account Manager

We are seeking a dynamic and commercially focused Account Manager to join the team in our Dublin office. In this role, you will take ownership of a portfolio of SME Mid‐Market clients, strengthening strategic relationships, identifying growth opportunities, and ensuring a consistently high standard of customer engagement and delivery.

Requirements

• Office based Account Management for a portfolio of SME polices, with a mix of brokered and direct policies
• Develop and maintain strong relationships with assigned SME accounts, serving as the primary point of contact
• Analyse client needs and provide expert advice on our products and services.
• Identify and pursue cross-selling and upselling opportunities within your portfolio.
• Conduct regular client meetings and negotiations at senior management level.
• Monitor key performance indicators and prepare detailed reports on account progress;
• Collaborate with internal teams to ensure timely delivery of solutions and resolve any client issues;
• Identify and pursue cross-selling and upselling opportunities within your portfolio.
• Stay informed about industry trends and competitor activities to maintain a competitive edge.
• To participate in projects and take on additional tasks, as and when required.

Benefits

• Great Place to Work
• Dynamic, international working environment
• Fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration