Master Data Operations Manager

The Master Data Operations Manager is responsible for leading the day-to-day operations of the Master Data function, ensuring high-quality, accurate, and reliable data that supports critical business processes across global manufacturing and distribution operations. This role will define, manage, and continuously improve processes governing the creation, maintenance, and governance of master data.

Requirements

• Lead daily Master Data operations
• Define, document, and continuously improve standardized master data processes
• Establish and publish operational metrics, set performance targets, and drive continuous improvement initiatives
• Oversee and optimize the use of master data tools and technologies
• Partner closely with IT teams to monitor, troubleshoot, and improve data flows and integrations across systems
• Establish and enforce master data standards, governance policies, and procedures
• Define, track, and report data quality metrics
• Maintain a centralized data documentation repository
• Support training and enablement of business stakeholders on master data standards and processes
• Drive enterprise data governance initiatives
• Lead and develop a team of employees, contractors, and third-party service providers
• Plan and manage resource allocation to support business priorities
• Attract, hire, develop, and retain high-performing team members
• Support career development through coaching, feedback, and meaningful development plans
• Manage third-party vendors and service providers
• Communicate effectively with cross-functional partners and leadership
• Serve as a subject-matter expert in Master Data Management operations and governance best practices
• Identify performance gaps and lead process improvement initiatives to enhance efficiency and data quality
• Stay current on industry trends and emerging technologies in MDM
• Foster a culture of continuous learning, innovation, and improvement
• Lead with clarity, accountability, and integrity while modeling company values
• Communicate complex data concepts in a clear, practical manner to both technical and non-technical stakeholders
• Build strong, trusted relationships across IT, Operations, Supply Chain, Manufacturing, and Commercial teams
• Influence and align stakeholders around data standards, governance practices, and process improvements
• Provide regular updates to leadership on performance metrics, risks, and improvement initiatives
• Foster a collaborative, inclusive team environment that encourages feedback, learning, and continuous improvement
• Coach and mentor team members to strengthen technical capabilities, ownership, and professional growth

Benefits

• Comprehensive health, retirement, wellness, and professional growth programs
• Annual bonuses and profit sharing
• Accommodations for applicants with disabilities