AI Native, Partner Manager

The Partner Manager serves as the primary post-sale point of contact for clients, ensuring their needs are met and expectations are consistently exceeded.

Requirements

• Day to day point of contact for external partners
• Build relationships with key employees among partners
• Create plans to address partners’ business needs
• Schedule regular meetings with partners to ensure they are satisfied
• Act as point of contact for complaints and escalate issues as appropriate
• Help sales team up-sell or cross-sell services and products
• Ensure both the company and partners adhere to contract terms
• Study competition to find new ways to retain customers
• Manage monthly partner budgets and execute monthly partner billing
• Internal coordination across functional groups to execute changes to pricing, budgets, and lead distribution
• Track and forecast category & partner lead volume
• Fully own majority of partner relationships
• Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development