Inside Sales Representative

Role Overview

The Inside Sales Representative will coordinate customer support activities from quote to delivery, generating professional project estimates and sales of metal building systems, residential metal roofing, and components. The role involves managing post-delivery issues, ensuring compliance with proper pricing guidelines, and maintaining positive relationships with customers. The representative will serve as the customer point of contact, provide assurance, and act as a liaison between the customer and company regarding potential problems and customer desires.

What You Will Do

The Inside Sales Representative will enter sales orders into software systems, coordinate internal resources, and provide customers with desired products and services in a timely, accurate, and professional manner. The role involves managing post-delivery issues, such as damages, shortages, delays, changes, and field fabrication methods. The representative will also analyze and report competitive market information.

Why It Might Be a Fit

This role requires strong customer service and interpersonal skills, coupled with detail orientation and organizational skills. The representative must possess a strong work ethic and sufficient personal computer and business software application use capabilities. A combination of education and experience may be qualifying for this position.

Requirements

• High School Diploma or GED
• Minimum of three (3) years of experience in a sales or service-oriented industry
• Strong customer service and interpersonal skills
• Detail orientation and organizational skills
• Strong professionalism and work ethic
• Sufficient personal computer and business software application use capabilities

Benefits

• Medical, dental, and vision benefits starting day 1
• PTO
• Paid holidays
• FSA
• Life insurance
• LTD
• STD
• 401k
• EAP
• Discount programs
• Tuition reimbursement
• Training
• Professional development