Senior Technical Success Enablement Manager

Role Overview

The Senior Technical Success Enablement Manager will build capabilities, learning experiences, and tools to help Technical Success teams guide customers toward greater value from the Coveo Platform.

What You Will Do

As Senior Technical Success Enablement Manager, you will own the Technical Success enablement strategy and roadmap, build scalable onboarding and continuous learning journeys, and develop customer-facing capabilities.

Why It Might Be a Fit

To be successful in this role, you will need 5+ years of experience in enablement, technical customer success, solutions consulting, or a comparable customer-facing technical discipline, as well as strong facilitation, communication, and stakeholder-management skills.

Requirements

• 5+ years of experience across enablement, technical customer success, solutions consulting, professional services, technical account management, solution architecture, or a comparable customer-facing technical discipline
• Experience building and leading enablement programs for technical or highly specialized audiences
• Technical aptitude and credibility
• Strong facilitation, communication, and stakeholder-management skills