Role Overview
The role focuses on providing comprehensive user support, ensuring data and process accuracy within Workfront, Digital Asset Management (DAM) and downstream systems, reporting and tracking IT issues and maintaining high workflow quality across all operational stages.
What You Will Do
Act as the primary point of contact for users needing assistance with systems, tools, and workflow-related inquiries, investigate and resolve issues related to Workfront projects configuration, and report IT issues with clear reproduction steps, screenshots, and severity classification.
Why It Might Be a Fit
The ideal candidate will have 1–3 years of experience in Marketing Operations, Creative Operations, or MarTech Support, hands-on expertise with Adobe Workfront, and proficiency in Digital Asset Management (DAM) systems and metadata standards.
Requirements
- 1–3 years of experience in Marketing Operations, Creative Operations, or MarTech Support
- Hands-on expertise with Adobe Workfront
- Proficiency in Digital Asset Management (DAM) systems and metadata standards
- Proven troubleshooting skills
- Strong understanding of asset tagging and Product Content Codes (PCC)
- Fluent English with excellent communication skills
Benefits
- Health subscription
- Meal Tickets
- Paid leaves: 24 days/year
- Gym preferential subscription
- Instant access to salary via Salarium
- Remote work bonus
To apply for this job please visit join.com.

Follow us on social media