People Operations Manager (Site Based Teams)

Role Overview

The People Operations Manager will design and deliver systems for site-based teams, ensuring compliance with local labor law and delivering a benefits package for site-based staff. The role will also involve supporting site leaders and country directors/managers to design and implement people operations.

What You Will Do

The primary responsibilities of the role include compliance with local labor law, designing and administering a benefits package, managing benefits vendor relationships, and leading the development of onboarding content and workflows.

Why It Might Be a Fit

The ideal candidate will have strategic acumen, execution skill, and multi-country experience in Africa, particularly in the Democratic Republic of Congo. Proficiency in spoken and written French is a strong advantage.

Requirements

• Strategic acumen to design People systems for a frontline, deskless workforce
• Execution skill to turn a blank page into a working framework, then run it yourself
• Multi-country experience in Africa, particularly in the Democratic Republic of Congo
• Working knowledge of local labour law and hiring across several jurisdictions
• Strong digital fluency, with the ability to use tools such as Excel, Word, SharePoint, Dynamics, and AI
• Professional proficiency in spoken and written French is a strong advantage
• Willingness to travel to the DRC is a must, and the ability to be frequently in the field from day one

Benefits

• Medical cover
• Other locally relevant protections