Sales Operations Analyst

Role Overview

As a Sales Operations Analyst, you will be an integral part of the shared service centre responsible for responding to case load and inquiries from the Sales teams it supports. You will tackle daily administration and support caseload of Salesforce.com database, act as internal Help Desk resource, and ensure data integrity in Salesforce.

What You Will Do

Tackle the daily administration and support caseload of Salesforce.com database, act as internal Help Desk resource, ensure data integrity in Salesforce, and participate in ad hoc projects to improve operations and process flow.

Why It Might Be a Fit

You will need strong mathematical/analytical background, excellent communication skills, and experience in Sales Operations, Marketing Operations, Channel/Partner Ops or applicable quantitative role.

Requirements

• Strong mathematical/analytical background
• Excellent communication skills
• 2+ Years of Experience in Sales Operations, Marketing Operations, Channel/Partner Ops or applicable quantitative role
• Familiarity with AI-powered sales tools and platforms
• Previous experience with SFDC and tools like DnB, SalesNav, Zoominfo etc
• Good knowledge of MS Office and Excel
• Experience with a ‘Shared Resource Centre’
• A self-starter, quick learner and team player
• Contributes to team and company success
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work CertifiedTM across the globe

Tagged as: Excel, Salesforce, ZoomInfo