Join the Future of Commerce with Whatnot, a live shopping platform in North America and Europe. As a Customer Experience Agent, you will drive the best possible user experience through process improvement, order management, and problem solving.
Requirements
- 2+ years of support experience handling email and/or chat services
- Weekend availability required
- Fluent in English and French, with an understanding of the French Market
- Understanding of Ecommerce and Marketplace operations
- Experience with Customer facing systems like Zendesk, Kustomer, or Intercom
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Pension plans internationally
- Monthly allowance to dogfood the app
To apply for this job please visit jobs.ashbyhq.com.
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