Customer Success Manager

We are seeking a skilled and experienced Customer Success Manager to join our dynamic team and contribute to our continued success. As a Customer Success Manager, you’ll play a crucial role in growing revenue and driving adoption of the Bidease platform through strategic account management and relationship building.

Requirements

• Experience in advertising technology or a related field
• 3+ years of experience in a DSP/programmatic work environment
• Excellent written and verbal communication, organizational, & time management skills
• Ability to adapt quickly to a rapidly changing technology environment
• Ability to learn complex software applications and thrive in a fast-paced, digital environment
• A passion for achieving higher levels of growth and development with Bidease
• Ability to assist, manage and abide by client’s needs and work with complaints in a concise and respectful manner
• Comfortable working with multiple clients and accounts at a time across a diverse set of industries
• Ability to analyze and interpret significant amounts of data
• Ability to speak, read, and write in English fluently

Benefits

• Biannual bonus