Customer Success Manager

On Site Full TimeNew York, New York, United StatesSpara

Spara is a GTM AI agent platform that provides enterprise-grade voice, email, and chat AI agents to engage, qualify, and convert sales leads into pipeline and revenue. We are a tight-knit team building a multi-billion dollar AI-first company in New York City.

Requirements

  • 3-6 years of Customer Success, Account Management, or related client-facing experience in SaaS
  • Strong understanding of GTM workflows (sales, enablement, or revenue operations experience is a plus)
  • Demonstrated ability to work with a mix of customers, from small accounts to global enterprises
  • Excellent communication and executive presence, with the ability to engage senior stakeholders
  • Proven track record of guiding customers through onboarding, adoption, and renewal
  • Data-driven, with the ability to track customer health and translate insights into actions
  • Collaborative mindset with experience working cross-functionally, particularly with technical implementation teams
  • Bachelor’s degree or equivalent experience

Benefits

  • Competitive salary, ranging from $170k to $190k depending on title and experience
  • Comprehensive benefits package
  • Sustainable work culture that values focused work and professional growth
  • Collaborative environment with experienced engineers solving cutting-edge challenges
  • In-office culture in NYC with flexibility for work-life balance

To apply for this job please visit jobs.ashbyhq.com.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!