Customer Success Manager

Tenjin is a leading provider of mobile marketing analytics, empowering app developers and marketers to make data-driven decisions, optimize user acquisition, and maximize monetization. As a Customer Success Manager, you will act as a trusted advisor to our customers, helping them get the most out of Tenjin’s platform, optimize their user acquisition performance, and solve complex technical and marketing challenges.

Requirements

• Bachelor’s degree in business, marketing, engineering, or a related field.
• 1–2 years of experience in mobile UA, game publishing, client success, ad tech, consulting, or related field.
• Native-level Mandarin and fluent English.
• Excellent communication, problem-solving, and relationship-building skills.
• Strong analytical mindset and comfort with dashboards, data, and performance metrics.
• Ability to work independently and handle multiple customers and priorities at once.

Benefits

• Competitive compensation
• Flexible hours
• Remote-first culture built on trust and autonomy