Customer Success Manager

We are looking for a Customer Success Manager to drive new customer acquisition, manage sales outreach, and build strong relationships with growers. As a hybrid of customer success, outreach, and sales, you will work closely with our Business Development Leader to convert interest into contracts and ensure a positive experience for our customers.

Requirements

• 3–7 years of experience in agricultural sales, customer success, or territory management
• Familiarity with the strawberry industry in California and existing relationships with growers or PCAs
• A clear, confident communicator with a track record of building trust and closing deals in person
• Experience using sales tools (e.g., HubSpot, Salesforce) to manage pipeline, follow-ups, and customer data
• Ability to guide on-farm conversations about cost, ROI, and operational logistics with both growers and field crews
• Comfortable working independently in a fast-paced, startup environment
• Knowledge of pest and disease control practices is helpful but not required
• Spanish language skills are a plus

Benefits

• Medical
• Vision
• Dental
• 401k