Customer Experience Enablement Lead

Dandy is hiring a strategic and execution-focused Customer Experience Enablement Lead to join our rapidly growing venture-backed company. The role is responsible for creating, executing, and scaling agent training programs, facilitating engaging live and async learning experiences, and building clear lines of communication. The ideal candidate has 5-7 years of experience in enablement, L&D, or internal training, with a focus on clinical training and adult learning theory.

Requirements

• 5-7 years of experience in enablement, L&D, or internal training
• Knowledge of adult learning theory and instructional design principles (Kirkpatrick model, Experiential Learning, etc)
• Demonstrated ability to manage a learning program from start to finish, including logistics, content creation, and stakeholder management
• 5+ years experience in a dental or clinical setting developing and executing training on clinical workflows or digital health technology
• Deep understanding of digital dental workflows across crowns, bridges, implants, and removables

Benefits

• Healthcare
• Dental
• Mental health support
• Parental planning resources
• Retirement savings options
• Generous paid time off