Data Analyst, Customer Service

On Site Full TimeMexico City, MexicoNetflix

Netflix is seeking a Data Analyst to create and maintain customer service reports, analyze diverse data sets, and provide user support to vendor partners. The role involves working closely with internal CS teams and vendor partners to ensure accurate use of workforce management and operational data.

Requirements

  • Bachelor’s degree in Math, Statistics, Business, Information Technology, or other demonstrated experience in a quantitative field
  • 5+ years of data analysis, reporting, and business intelligence experience
  • Proficiency in data manipulation and analysis using data visualization tools like Tableau, Power BI, or similar
  • Experience working with large datasets and performing data cleansing, transformation, and validation to ensure data accuracy and integrity
  • Use Python and PySpark for large-scale data wrangling, cleaning, and transformation
  • Project/program management, process development, influencing, modeling, and consulting skills
  • Communication, partnership, and interpersonal skills – ability to communicate complex concepts in simple terms

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

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To apply for this job please visit explore.jobs.netflix.net.


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