Staff Product Operations Manager

On Site Full TimeMountain View, California, United StatesDatabricks

We are seeking a Staff Product Operations Manager to drive operational alignment, product readiness, and continuous improvement across support workflows. The ideal candidate will have 7+ years of experience in Operations, Consulting or Strategy roles, ideally at a SaaS company or large tech company.

Requirements

  • Act as the connective tissue between Support, Product, Engineering, and Analytics
  • Lead and execute strategic initiatives to scale global Support operations
  • Translate operational pain points into product and tooling requirements
  • Build and maintain dashboards that measure support effectiveness
  • Support quarterly and annual planning cycles
  • Influence senior stakeholders by turning support and operational insights into clear, data-driven narratives

Benefits

  • Comprehensive benefits and perks
  • Annual performance bonus
  • Equity
  • Paid time off
  • 401k matching
  • Retirement plan

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To apply for this job please visit databricks.com.


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