Associate Director, Sales Operations

Role Overview

The Associate Director, Sales Operations, leads and optimizes the operational infrastructure supporting field-based commercial teams. This role develops and oversees processes, analytics, systems, and cross-functional alignment that enable effective sales planning, performance management, forecasting, and execution.

What You Will Do

Key responsibilities include leading field operations strategy and leadership, designing and administering incentive compensation plans, overseeing administration of CRM platforms, and leading territory, roster, and alignment management.

Why It Might Be a Fit

The Associate Director will contribute to functional strategic planning and ensure operational readiness to support product launches and ongoing field excellence initiatives. The role requires a strong understanding of FDA, OIG, and industry compliance standards for field activities.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• 10+ years of experience in Field Operations, Commercial Operations, Sales Operations, or related functions within biotech or pharmaceuticals.
• Proven experience in the development of strategic and equitable incentive compensation plans.
• Demonstrated leadership experience overseeing complex operational programs supporting field-based teams.
• Strong understanding of FDA, OIG, and industry compliance standards for field activities.
• Experience managing CRM systems (e.g., Veeva), field analytics platforms, and roster/alignment technologies.
• Proven ability to collaborate across functions and influence at senior levels.

Benefits

• Competitive salary and annual bonus.
• Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan with company match, and more.
• Generous parental leave and family planning benefits.
• Outstanding culture and opportunities for personal and professional growth.