Solutions Engineer

Role Overview

You are the person who makes our robot make sense to someone seeing it for the first time. That means running live demos at our office, on customer floors, and on the show floor at trade events — setting the robot up, driving it through a task list that maps to what the customer actually cares about, and answering the hard technical questions in the room. This is a hands-on hardware job.

What You Will Do

Run technical demos for prospects, partners, and press — at our facility, at customer sites, and at industry events. Own demo readiness: robot setup, calibration, task scripting, teardown, shipping, and field repair. Join sales calls as the technical voice — answer questions on payload, reach, cycle time, safety, integration, and deployment. Scope and support pilot deployments: define success criteria, configure the robot, train customer operators.

Why It Might Be a Fit

You have 1–5 years of hands-on experience with physical robots and are proficient in Python and ROS/ROS 2. You can explain a technical system to a non-technical buyer and have genuine composure in front of an audience. Willing to travel roughly 30% and to do the unglamorous parts: crates, cables, hotel ballrooms, 6am load-ins.

Requirements

• 1–5 years of hands-on experience with physical robots — industry, research lab, or a serious competition team (FRC, RoboCup, Robomaster, ROS-based projects, university robotics lab, etc.)
• Degree in robotics, automation, mechatronics, mechanical engineering, electrical engineering, or CS — or equivalent hands-on track record
• Proficient in Python — you can script a demo sequence, automate a repetitive setup step, parse logs, and pull data off the robot without waiting on an engineer
• Comfort with ROS/ROS 2, teleoperation, and reading logs to diagnose a problem under time pressure
• You can explain a technical system to a non-technical buyer without either dumbing it down or losing them
• Genuine composure in front of an audience — you have presented, demoed, or competed with people watching, and something went wrong, and you handled it
• Willing to travel roughly 30% and to do the unglamorous parts: crates, cables, hotel ballrooms, 6am load-ins
• Legally authorized to work in the US