Sales & Marketing Operations Specialist

Role Overview

The Sales and Marketing Operations Specialist identifies patterns in data and aligns with market managers and sales to turn those patterns into strategy. They will help to collect and review sales and marketing data, including customer behavioral data.

What You Will Do

Monitor and review current campaigns, analyze metrics, identify opportunities to increase performance and generate standard reports. Manage funnel metrics and sales territory reports.

Why It Might Be a Fit

The person in this role will also serve as the functional arm of the sales team, ensuring flawless execution throughout all phases of the sales cycle from initial presentation to product promotion to the execution of Closing/Winning opportunities.

Requirements

• Bachelors Degree in Marketing Analytics, Statistics, Information Systems, or similar quantitative field of study
• Two year experience with Salesforce.com as admin or developer
• Experience with A/B Testing and its application in business processes
• Knowledge of Business Process Functions and their optimization
• Ability to create and interpret Business Requirement Documents
• Strong computing skills: i.e. CRM, ERP, Power Point, Excel, web analytics to analyze market trends and customer engagement.
• High level of business acumen: Understands policies, practices, technology, trends and information and how those affect the business.
• High comfort level with Warehouse Management Systems and computer work
• Understanding of dashboard reporting tools- Power BI
• Intellectual curiosity and comfortable receiving/providing feedback to others.
• Ability to recognize process gaps, develop solutions, and communicate effectively.
• Demonstrated ability to work in a result oriented, challenging environment.
• Effective coaching skills and communication skills
• Must hold strong follow-up skills and embrace top level service environment.
• Ability to initiate and complete multiple concurrent projects.
• Excellent technical report writing and presentation skills – including ability to appropriately present technical information to all levels of the organization.

Benefits

• Medical/Rx
• Dental
• Vision
• Flexible Spending Accounts
• Basic Life/AD&D
• Short-Term Disability
• Long-Term Disability
• Supplemental Life/AD&D
• 401(k) with Company match
• tuition assistance after 1 year
• paid time off
• 11 paid holidays