Director, Product Operations

The Director, Product Operations will drive operational excellence, efficiency, and predictable execution across Diligent’s product organization.

Requirements

• Establish and drive the operating cadence and management reporting framework for product development.
• Define, standardize, and enforce best practices and operating processes across Product Management, Delivery Management, and Content.
• Develop and implement strategies to streamline product, delivery, and content workflows to improve efficiency and execution predictability.
• Own end-to-end product delivery management, ensuring high-quality and on-time releases, with clear reporting to key stakeholders.
• Champion and embed a data-driven culture across the product organization.
• Lead the transformation of the technical authoring function into an AI-driven content creation and delivery capability.

Benefits

• Flexible work environment
• Global days of service
• Comprehensive health benefits
• Meeting free days
• Generous time off policy
• Wellness programs