Sales Operations Manager

About the role

We’re looking for a hands-on Revenue/Sales Operations Manager who owns Salesforce operations to deal desk execution to pipeline analytics. You’ll be part of a team that is the connective tissue between Sales, Finance and GTM leadership, keeping the revenue process clean, efficient and data-driven.

Salesforce

• Work with our internal and external team to update workflow rules, flows and process builder.
• Partner with teams using Salesforce to manage integrations and connected apps.
• Manage data quality, deduplication and governance
• Onboard reps to SFDC best practices
• Identify any workflow bottlenecks and fix them.

Deal Desk

• Manage non-standard deal approvals
• Enforce pricing and delegation policies
• Partner with sales on deal structures while holding company target as the goal post
• Own CPQ process and quote accuracy
• Work with Professional Services team, Finance, and Legal on contracts.

Reporting & Analytics

• Must know how to build and maintain SFDC dashboards and reports.
• Monthly/quarterly pipeline forecast & funnel related reporting
• Upkeep data integrity
• Ad hoc reportings for corporate scorecards.

What you bring

• Minimum 2-4 years in Rev Ops, Sales Ops, or a closely related operational role
• Deep fluency in SFDC: flows, workflows, validation rules, customer objects, report & dashboards
• Experience in running a deal desk or supporting deal approvals in B2B sales environment
• Strong analytical skills – comfortable in Excel/Sheets and can build reports
• Familiarity with any other systems that integrate with Salesforce (e.g. Hubspot, Vitaly, Tableau, etc.)

You’ll Thrive here if you

• Thrive in the chaos of a startup-like environment and aren’t above rolling up your sleeves to do whatever the team needs to win.
• Love solving problems. You genuinely enjoy untangling complex problems.
• Can context-switch between a deal escalation and a salesforce flow in the same afternoon
• Have a sixth sense for data. You will hunt down the data that maybe skewing the analytics.
• Don’t need someone looking over your shoulder; you take directions well, then run with it. Uphold high standards for yourself, for the team you support & seek to grow.
• Are thick as thieves with your team: you show up for them, they show up for you, and when things go wrong, you’re the first to own it, not explain it away.
• Know your blind spots and aren’t too proud to ask for help. You see leaning on your team as a strength (a win) and not a weakness.

Salary and Other Compensation

The annual base salary for this position is $145,000- $150,000 with an additional annual bonus component. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, flexible paid time off, 12 weeks of paid parental leave, and national holidays paid