Sales Operations Analyst

Role Overview

Support the commercial organization by optimizing sales processes, improving CRM adoption, and ensuring data quality and effective use of customer, pipeline, and opportunity data.

What You Will Do

Serve as the primary liaison between LATAM commercial teams and CRM technical analysts, support adoption and effective utilization of CRM tools and processes, train and coach sales team members on CRM best practices, and prepare and analyze sales, pipeline, forecast, customer, and market reports.

Why It Might Be a Fit

Partner with cross-functional teams to enhance commercial tools, reporting, lead management, and process consistency across the LATAM region, and ensure sales data integrity and consistency across CRM and reporting platforms.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 2+ years of experience in Sales Operations, Commercial Operations, CRM, Sales Enablement, Sales, Customer Experience, or related functions
• Upper-intermediate English proficiency with strong verbal and written communication skills
• Experience collaborating cross-functionally with Sales, Marketing, IT, and Business Analytics teams
• Strong organizational and prioritization skills, with proficiency in Microsoft Office

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Stock options