Associate Manager Product Operations, Autonomy Commercialization

Role Overview

The Associate Manager Product Operations, Autonomy Commercialization will help redefine last-mile logistics through robotics, automation, and other advanced technologies. This role owns the merchant side of the equation, building the strategy and operational mechanisms to get merchants onboard, keep them performing, and turn their day-to-day reality into a tight feedback loop for product and engineering.

What You Will Do

The successful candidate will own merchant adoption and performance KPIs for autonomy end-to-end, build the playbooks and operational mechanisms to onboard merchants to autonomy, partner with sales, account management, and field ops to recruit and ramp the right merchant cohorts, and define merchant performance benchmarks and run the cadence that holds partners and internal teams accountable to them.

Why It Might Be a Fit

The ideal candidate will have 3–6 years of experience in Strategy & Operations, Merchant/Partner Success, Product Operations, Business Strategy, or a closely related field, and will be comfortable in the field, able to communicate clearly across audiences, and biased toward action in ambiguous, early-stage environments.

Requirements

• Bachelor’s degree in business, operations, or a related field
• 3–6 years of experience in Strategy & Operations, Merchant/Partner Success, Product Operations, Business Strategy, or a closely related field
• Experience building operational mechanisms from scratch
• Ability to communicate clearly across audiences
• Bias toward action in ambiguous, early-stage environments

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program