Account Growth Manager

Role Overview

As a Growth Manager, you will be responsible for helping real estate agency clients maximise the value they receive from their Bayut contracts by improving account health, credit utilisation, content completeness, product adoption and client ROI. The role works closely with Account Managers, Sector Heads and the Head of Growth to identify under-utilised, at-risk and high-potential clients, understand client goals and pain points, support client value conversations, and ensure clear follow-up actions are taken to improve retention and upgrade readiness.

What You Will Do

Monitor client portfolios, work with Account Managers to understand client goals and pain points, support account-level action plans for at-risk clients, and help ensure clients are prepared for renewal conversations through improved usage and clearer value realization.

Why It Might Be a Fit

This is a commercially focused client growth role that supports Sales by making client value more visible, identifying risks and opportunities earlier, and helping Account Managers enter renewal and upgrade conversations with stronger client insights and clearer action plans.

Requirements

• A minimum of Bachelor’s degree
• A valid UAE license
• 3+ years of proven experience in business development, consulting, analytics or strategy
• Experience in developing strategies to increase utilisation, engagement and satisfaction
• Proficient in Microsoft Excel
• Ability to develop and implement data-driven account plans focusing on revenue growth and retention
• Proficiency in analysing complex client accounts, leveraging data and using metrics to identify growth opportunities and optimise client strategies
• Understanding of customer success best practices, including proactive issue resolution, retention tactics and churn prevention
• Strong analytical skills
• Excellent coordination and communication skills to effectively work with Account Managers and internal stakeholders
• A strategic thinker who can align account management efforts with broader business objectives
• Analytical mindset. Comfortable with data, able to analyse complex information and use insights to drive client decisions and account strategies

Benefits

• Competitive Tax-free Salary
• Comprehensive Health insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development