EMEA Sales Operations Manager

Role Overview

The Sales Operations Manager is responsible for establishing the commercial operating system that enables execution excellence across the region. The role provides governance, performance visibility, forecasting discipline, distributor management frameworks, CRM excellence, and business analytics that support profitable growth. Acting as a strategic business partner to the EMEA Commercial Leader and Sales Leader, the Sales Operations Manager ensures standardized processes, fact-based decision making, and consistent performance management across the region while driving continuous improvement in commercial effectiveness.

What You Will Do

Main responsibilities include commercial operations & governance, commercial analytics & performance management, forecasting & pipeline governance, CRM & commercial data excellence, distributor network governance & performance management, and cross-functional business partnership.

Why It Might Be a Fit

The ideal candidate will have a bachelor’s degree in business administration, sales, marketing, economics, finance, engineering, or a related field, and relevant experience in sales operations, commercial excellence, business analytics, commercial planning, or related commercial management roles.

Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, Economics, Finance, Engineering, or a related field.
• MBA or advanced business qualification preferred.
• Relevant experience in Sales Operations, Commercial Excellence, Business Analytics, Commercial Planning, or related commercial management roles.
• Experience supporting regional or multi-country commercial organizations.
• Proven experience in sales performance management, forecasting, pipeline management, and CRM governance.
• Experience developing commercial dashboards, KPIs, reporting frameworks, and business insights.
• Experience working with distributor networks, channel management, partner performance management, or Joint Business Planning is highly preferred.
• Experience partnering with Sales, Marketing, Supply Chain, Customer Service, and Finance functions.
• Experience in B2B manufacturing, building materials, industrial, specialty materials, or distribution-driven businesses preferred.
• Advanced Excel skills and experience with Power BI, Tableau, or similar reporting tools.
• Strong CRM expertise (Salesforce preferred).
• Strong project management and process improvement capabilities.
• Strong business acumen with an understanding of commercial levers, profitability, and growth drivers.
• Experience driving standardization, governance, and continuous improvement initiatives.

Benefits

• Comprehensive pay and benefits package