Customer Experience Representative

Role Overview

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

What You Will Do

Meet and greet customers, provide customer service, offer additional customer assistance, answer incoming calls, place outgoing calls, assist with assessing condition of rental upon return, and perform miscellaneous duties.

Why It Might Be a Fit

Must be at least 18 years old, have a high school diploma or G.E.D., and have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support.

Requirements

• Must be at least 18 years old
• Must be authorized to work in the United States
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
• Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development