Customer Experience Representative

Role Overview

The Customer Experience Representative provides a superior, friendly, and efficient transaction using company-approved sales and service techniques. They facilitate the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

What You Will Do

Responsibilities include using company-approved sales and service techniques, offering optional products, preparing rental and return documents, qualifying customers, providing assistance with directions and local area information, and resolving customer service issues.

Why It Might Be a Fit

This role requires a focus on customer wants and needs, a flexible schedule, and the ability to work days, nights, weekends, and holidays. The company offers incredible earning potential and performance-based promotions, and a philosophy of taking care of customers and employees first.

Requirements

• Must be at least 18 years old
• Valid unrestricted California driver’s license
• High school Diploma/GED equivalent
• Minimum of 1 year of sales experience or customer service experience
• Authorized to work in the United States and not require work authorization sponsorship

Benefits

• Up to $23.00/hour
• Bonuses
• Benefits