Customer Experience Representative – Wichita Falls Airport (SPS)

Role Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. The Customer Experience Representative provides superior, friendly, and efficient transactions and offers company-approved services and products to provide a positive experience for all customers.

What You Will Do

Meet and greet customers, provide customer service, answer incoming calls, place outgoing calls, assist with vehicle condition assessment, and notify management of customer and vehicle problems.

Why It Might Be a Fit

This role requires a minimum of 2 years of customer service or sales experience, a high school diploma or G.E.D., and a valid driver’s license. The company offers paid time off, employee rental car discounts, a retirement savings plan, health insurance, and life insurance.

Requirements

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
• Must have a valid driver’s license
• No more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development