Customer Experience Representative

Role Overview

The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

What You Will Do

Meet and greet customers in a professional, friendly, and timely manner, provide superior, efficient customer service, use Company approved sales and service techniques to determine customer needs, and offer additional customer assistance.

Why It Might Be a Fit

This position requires a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support, and a valid driver’s license.

Requirements

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
• Must have a valid driver’s license
• No more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
• No DWI/DUI or other drug and/or alcohol-related convictions on driving record in past 5 years

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development