Digital Operations, Item Specialist

Role Overview

The Digital Operations, Item Data Specialist supports the accuracy, completeness, governance, and publication of item data across the digital commerce ecosystem, with an increasing emphasis on preparing product data for AI-enabled experiences, automation, search, content generation, recommendations, and operational decision-making.

What You Will Do

Execute accurate and timely product setup across assigned categories, enrich product data, maintain and reconstruct product data in Shopify and related systems, apply established AI protocol and data governance standards, and support monthly catalog shot list summaries and product availability readiness.

Why It Might Be a Fit

The specialist partners with merchandising, buying, creative, marketing, technology, store operations, and other cross-functional teams to ensure product data is clean, scalable, searchable, machine-readable, operationally reliable, and ready to support both current business needs and future AI-driven workflows.

Requirements

• 4 years of experience in e-commerce operations, product data, digital merchandising, catalog management, master data management, retail operations, or a related field.
• Strong attention to detail with the ability to manage high-volume product data accurately, efficiently, and in alignment with defined data governance and AI readiness standards.
• Experience working with Shopify or similar e-commerce platforms; familiarity with PIM, MDM, ERP, CMS, digital asset, or product data tools preferred.
• Proficiency with Excel or similar data tools, including sorting, filtering, lookups, bulk data review, data quality checks, and structured data validation.
• Ability to write clear, customer-facing product descriptions and fit notes while maintaining brand, category, structured data, taxonomy, and AI protocol standards.
• Understanding of how clean item data, consistent attributes, naming conventions, taxonomy discipline, and normalized content support automation, search, personalization, reporting, and AI-enabled business processes.
• Strong organizational and prioritization skills, with the ability to manage deadlines, recurring processes, cross-functional dependencies, and governance-driven checkpoints.
• Comfort working with imperfect or evolving data, identifying root causes, resolving inconsistencies, and improving repeatable processes that strengthen data quality and AI readiness over time.
• Strong communication skills and ability to partner effectively with merchandising, buying, marketing, creative, technology, stores, and operations teams to drive shared accountability for item data quality and AI-ready execution.

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Visa/relocation support
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays

Tagged as: Excel