Sales Operations Analyst

Role Overview

Contribute to the operational efficiency of the commercial area through process management, information analysis, and support for automation and continuous improvement initiatives.

What You Will Do

Document processes, workflows, and operational controls, participate in continuous improvement and digital transformation projects, support CRM management, and generate recommendations to achieve objectives and improve customer experience.

Why It Might Be a Fit

The role requires 1-3 years of experience in Sales Operations, Business Operations, Operational Excellence, Management Control, or Business Intelligence areas, with skills in Excel, Power BI, CRM management, process automation, and SQL.

Requirements

• Commercial Engineering, Industrial Civil Engineering, Information and Control Management Engineering, Administration Engineering, Execution Engineering, or end-of-degree careers
• Excel
• Power BI
• CRM management (Salesforce desirable)
• Process automation through Power Automate or similar tools
• Basic/Intermediate SQL (desirable)
• Management of indicators and construction of dashboards
• Process modeling and documentation

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Wellness programs
• Professional development opportunities