Customer Success Manager (m/f/x)

As a Customer Success Manager at Eye Security, you’ll take full ownership of a diverse and strategic customer portfolio and design and execute success strategies to drive long-term value.

Requirements

• At least 5 years of experience in Customer Success, Account Management, or a similar customer-facing role
• Strong communication skills in German and English
• Ability to analyze data and turn insights into actionable strategies
• Experience with CRM systems such as HubSpot or Salesforce
• Tech-savvy and experience in SaaS, cybersecurity, or a similar environment is a plus

Benefits

• Generous time-off policy
• Weekly lunches and Thursday socials
• Wellbeing and volunteering days