AgCountry Farm Credit Services seeks a Customer Experience Specialist to facilitate the customer journey through the loan process and all aspects of product delivery. The ideal candidate will have a minimum of two years’ customer service experience and an Associate’s Degree in Business, Finance, or a related major. As a facilitator of the customer journey, you will establish strong relationships with customers, prospects, team members, and visitors through phone, in-person, and digital channels.
Requirements
- Minimum of two years’ customer service experience
- Associate’s Degree in Business, Finance, or related majors
- Accurate documentation of customer interactions and seeing them through to resolution
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan
- Paid Time Off: Vacation, sick leave, paid holidays, and parental leave
- Life and disability insurance
- Employee Assistance Program (EAP)
- Wellness programs
- Tuition assistance
- Short-term incentive pay
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