Director, Revenue Operations

Role Overview

The Director, Revenue Operations will own the architecture and long-term strategy for First Due’s core revenue systems stack, including Salesforce, MonetizeNow (CPQ), and NetSuite. This role will build a systems function that Sales, Finance, and Customer Success can rely on, with real-time, trustworthy data, automated workflows, and a scalable model for public-sector and reseller procurement.

What You Will Do

Key responsibilities include defining and owning the long-term architecture and roadmap for Salesforce, MonetizeNow (CPQ), and the broader revenue systems stack, building a best-in-class quote-to-cash engine, designing data governance models and automation standards, and creating a scalable, repeatable systems framework for public-sector and reseller procurement.

Why It Might Be a Fit

The ideal candidate will have 7+ years of experience in Revenue Operations, Sales Operations, or CRM/systems leadership, with a track record of designing scalable systems and processes, and experience building pipeline, quota, and coverage reporting models.

Requirements

• 7+ years of experience in Revenue Operations, Sales Operations, or CRM/systems leadership, with required experience at a SaaS company
• Hands-on experience building and deploying AI into GTM systems and workflows
• A track record of designing scalable systems and processes
• Experience building pipeline, quota, and coverage reporting models
• Strong data analysis skills (SQL or equivalent query experience across CRM/ERP datasets)
• Prior people-management experience, with a genuine interest in building and scaling a team

Benefits

• Comprehensive compensation and benefits package
• Competitive pay
• Medical, dental, and vision coverage
• FSA/HSA
• 401(k)
• Flexible PTO
• Fully remote workplace
• Technology stipend
• Opportunities for advancement