Customer Experience Management Analyst

At First Gen, we’re seeking a Customer Experience Management Analyst to lead marketing programs, design high-impact campaigns, and foster long-term brand loyalty. We offer opportunities for professional and personal growth, and invest in the right tools and learning and development opportunities for our employees.

Requirements

• End-to-End Execution of marketing programs
• Lead Generation through high-impact physical campaigns
• Customer Advocacy & Retention through event-based programs
• Partnership & Ecosystem Management with associations, ecozones, and event organizers
• Sponsorship Optimization to maximize presence and ROI
• Cross-Functional Leadership to synchronize field activities with company growth goals
• Performance Analysis through data-driven analysis of lead conversion and retention impact
• Strategic Research to understand market updates and identify high-potential physical channels

Benefits

• Opportunities for professional and personal growth
• Investment in right tools and learning and development opportunities