Business Intelligence Developer

To provide expertise in the design, development, and maintenance of sourcing data and loading it into the data warehouse, and to design and develop strategy aligned, stakeholder responsive multi-dimensional insight tools to drive adoption and consumption of self-service insights and reporting.

Requirements

• Create solutions to meet customer demands
• Deliver internal and external customer service excellence through adherence to quality service standards
• Ensure full understanding of customer needs to deliver a quality service
• Propose ideas to improve customer service
• Participate in planned activities that are appropriate for own development
• Provide support and input into tactical business strategies and execute on relevant business intelligence (BI) projects
• Drive business profitability in the context of cost management through effective delivery of Business Intelligence solutions
• Ensure ongoing efficiencies driven by a culture of sharing ‘build once and build for all’ and leveraging tools built by other D&A teams
• Manage existing reports/dashboards through ongoing production of MIS outputs
• Provide additional insight into information produced for clients to enhance business efficiencies
• Interpret the source to target mapping to be used to extract data from various sources
• Convert data into meaningful information that is stored in a data warehouse that can enhance the effectiveness of business decisions
• Liaise with relevant stakeholders to provide input into assigned projects
• Develop business solution based on source to target mapping and business requirements specifications
• Perform unit testing
• Implement, monitor and control business processes according to quality standards
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement
• Review existing processes and suggest innovative ideas to improve and streamline processes
• Monitor customer feedback reports and align processes to maximise efficiencies
• Ensure compliance with relevant statutory, legislative, policy and governance requirements
• Ensure implementation of relevant policies, governance and practice standards across the business
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Develops an understanding of risks and risk management approaches
• Implement and provide input into the development of governance and compliance procedures and processes
• Educates others and makes suggestions for improvements
• Networks and participates in specialist risk forums where required
• Develop, encourage and nurture collaborative relationships across area of specialization
• Display and encourage an appreciation of teamwork and inclusivity
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance