Customer Experience Manager

Role Overview

Ensures customer satisfaction through personal contact and trains crew on customer service experience. Leads store to achieve customer service score goals and maintains store cleanliness.

What You Will Do

Responsible for leading front-end operations, merchandising, and store maintenance. Performs store manager duties in absence and partners with store leadership team.

Why It Might Be a Fit

Requires excellent communication skills, ability to multi-task, and creative thinking. Must maintain composure under pressure and work a flexible schedule.

Requirements

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Benefits

• Health coverage
• Financial and personal wellness support