Role Overview
The Customer Experience Manager is responsible for leading their assigned store to achieve and maintain customer service score goals. They ensure all crew members are providing a WOW experience to customers, train the crew on customer service, and maintain store cleanliness and recovery.
What You Will Do
Responsibilities include leading front-end operations, ensuring front-end merchandising meets brand standards, performing store maintenance, and partnering with the store manager to recruit, train, and develop crew members.
Why It Might Be a Fit
The ideal candidate will have excellent communication skills, be able to multi-task, and have creative thinking. They must be able to maintain composure under pressure and have a minimum of 2 years of management experience.
Requirements
- High School Graduate or equivalent
- College experience preferred
- Minimum 2 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
Benefits
- Dental insurance
- Vision insurance
- Health coverage
- Financial wellness
- Personal wellness
To apply for this job please visit fivebelow.wd1.myworkdayjobs.com.
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